“I lost a $5,300+ order because the customer had a question, and when they didn't hear back from me, they got suspicious and walked away.”

“I've missed countless jobs before I even understood what was going on, and I've been trying to fix it for months with no success.”

“When I looked into it, I found about 10 other times this year where customers reached out and my reply never reached them. My Squarespace site should bring in customers, not chase them away!”

“Every enquiry from my contact page lands in spam. Since my phone (and computer) don't notify me for spam, I miss emails unless I manually check spam, which I never do from my phone.”

“Squarespace blocked my email for two weeks, so people filled out my form but I never received anything. I only started getting emails again after changing addresses, and I've lost at least $10,000 because of it.”

“If you use a Squarespace domain, your inquiry form replies might be going straight to your customers' junk folders.”

“Some (but not all) of my contact form emails are ending up in spam. Any ideas why this happens or how to stop it?”